Maintenance for your rechargeable lights.Īll batteries in rechargeable lights need to be maintained and charged them periodically. When using the contact us area there is a area where you can upload a picture of the product which will help us in determining the product you have.ġ3. I have a Dorcy light but do not know what light I have . Please insert firmly and once it is inserted all of the way you will hear a click.ġ2. There is a negative and positive in the poll that must match. Please make sure the pole is inserted all of the way and the tabs line up. My Patio Lamp does not work what do I do? Please call your local waste management company for vendors in your immediate area or visit find the nearest location to you.ġ1. Where can I properly dispose of my battery? Holsters are available on our retail website 10. I need a holster for my Dorcy Flashlight. Unfortunately, we do not offer replacement lenses for our products.ĩ. My lens is broken on my spotlight or LED flashlight. Please visit If product is less than 1 year old please email ask for a RMA number.Ĩ. The battery holder is broken in my LED flashlight. Dorcy offers a limited One Year Warranty on most of our products.ħ. Does Dorcy International offer a Lifetime Warranty? Proof of purchase in the form of a retail/online receipt is required, or you may return the actual battery.Ħ. Dorcy will replace a defective lead acid battery within one year of purchase. Replacement batteries and bulbs are available online at Most spotlights contain lead acid batteries and must be cared for properly and charged frequently. My spotlight will not charge or does not work. What should I do?įor fastest response to your issue, please email our customer service department at We will return your email within 1 to 2 business days.ĥ. I think my Dorcy product may be defective. Yes, products are available are on our retail site To become a distributor email Sales Inquiries.Ĥ. Can I purchase flashlights and other lighting products direct from Dorcy? Yes, in most cases replacement parts are available 3.
Can I purchase replacement parts for my flashlight? If you provide your address it will allow us to ship your replacement parts quickly if your product is covered under warranty.Ģ. Why do you need my address for support inquiries?
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